Contact RUTA
The fastest way to reach the RUTA team is by email at jack@ruta-ai.com or by phone at +1 (312) 972-6501. For common questions about bookings, refunds, payments, and account access, the help center has answers you can use right now.
Email jack@ruta-ai.com for any question about your trip, a booking, a refund, or your account. Include your trip ID or booking reference if you have one — it speeds things up.
Phone
Call or text +1 (312) 972-6501 during business hours (US Central Time). Phone is best for time-sensitive issues like a same-day flight change or a hotel check-in problem.
Help center first
Most common questions — how to create a trip, how cancellations work, what payment methods are accepted, refund timelines — are answered in the RUTA help center. Worth a quick check before you write in.
Press, partnerships, and affiliates
For press inquiries, partnership proposals, or affiliate program questions, email the same address (jack@ruta-ai.com) with the topic in your subject line.